Home Health Advice service Open Arms admits key policy documents are out of date,...

Advice service Open Arms admits key policy documents are out of date, Royal Commission into Suicide Prevention hears

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With 40,000 clients, Open Arms helps some of the country’s most vulnerable people and their loved ones.

The State Counseling Service works with veterans and their families who are dealing with the trauma of military service and the challenges of transitioning back to civilian life.

However, senior Department for Veterans Affairs (DVA) bosses said on Thursday that Open Arms customers were potentially at risk.

Speaking before the Royal Commission into Veterans Affairs and Suicide, representatives from the DVA and Open Arms admitted there was an “unacceptable” situation where key policy documents were potentially years out of date, with many still in draft form.

Open Arms provides free advice to anyone who has served at least one day in the ADF, their partners and their families. (Included: ADF)

https://www.abc.net.au/news/2022-10-27/nt-open-arms-counselling-veterans-suicide/101585230

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