A shortage of staff has caused more headaches for travelers, and chaos began again at Sydney Airport on Monday.
Footage and photos of hundreds of passengers in the airport’s domestic and international terminals, standing in long lines after Mother’s Day weekend, have appeared on social networks.
On Monday morning, customers turned to social media to share their frustrations over the “unacceptable” waiting time.
“@SydneyAirport is an absolute joke!” one wrote on Twitter.
“The queue for immigration goes past the food court on the other side of the building. It’s awkward for a city like Sydney. That’s not good enough. “
One customer said it only took more than an hour to get through security, and only five of the 17 compartments were reportedly open to customers.
Another customer described the lines as “mileage”.
“I’ve never seen anything like it. The hashtag indicates that this has been happening since April. Give yourself plenty of time. ”
Airport management confirmed A new daily life that she is still struggling with staff shortages due to COVID.
“We are experiencing a significant shortage of staff related to COVID, and we are also working to rebuild our workforce in a truly stressful job market. Unfortunately, this is a problem for the whole industry, and airports and airlines around the world are facing similar problems. ”
He again urged passengers to arrive on domestic flights two hours earlier and three hours earlier than foreign ones.
Chaos first erupted at the start of the Easter holidays in April, which was the first holiday period since the start of the pandemic, when internal borders were opened across the country.
Queues near airport terminals in Sydney and Melbourne were then shown on social media.
Qantas CEO Alan Joyce had accused “Inappropriate” to travelers and “high level” absenteeism of staff for delays.
Sydney Airport chief executive Jeff Culbert said the delays were caused by a number of factors, including “inexperienced” travelers and staff shortages.
“At the moment we are facing a perfect storm,” he said The Sydney Morning Herald.
“Traffic is increasing, travelers are inexperienced after two years of non-travel, and the rules of close contact make it difficult to fill changes and airport staff.”
Delays have played a key factor in the fact that state governments across the country have adjusted their rules of close contact. In most states it is now clear that asymptomatic household contact with COVID-19 patients can go to work if they use rapid tests.