Most CIOs are ready for the cloud, but integration is proving difficult, a survey of CIOs reveals.
The pandemic has had a dramatic and lasting impact on the way we work. 70 percent of CIOs surveyed by Objective reported that Covid-19 has accelerated the adoption of new technologies, and 65 percent felt it had changed the way they interacted with their people. There was also a general consensus that telecommuting is here to stay, with most organizations expecting their employees to come into the office 2-3 days a week.
In light of these changes, many public sector organizations are moving to the cloud. And they are in good company. It is considered to be over 60 percent of all corporate data stored in the cloud in 2022 and this figure is growing by 36 percent every year
More than 95 percent of CIOs surveyed are either working in the cloud or planning to move to the cloud, and there were a number of reasons for this. 37 percent wanted to create business value and save money, while 41 percent wanted more agile and flexible solutions that were easy to implement and maintain.
Functionality and ease of use
With more people accessing software remotely, ease of use is becoming increasingly important. But the consensus among CIOs was that both functionality and usability were equally important, and they were unwilling to compromise on either.
Historically, the usual way to achieve this balance has been to customize the software so that it “perfectly” meets the business requirements. However, CIOs surveyed now largely avoid this approach because of both the upfront and ongoing costs, as well as maintenance overhead.
Integration is another piece of the puzzle that proves difficult. Integration is vital for organizations to get right if they want to deliver on their promise to deliver better end-to-end processes and great online services to citizens. But there are many barriers that CIOs face in this field, including:
- lack of a standardized integration methodology or platform across the organization
- legacy on-premises systems that make integration cumbersome and expensive
- information bunkers
This results in poor data quality and a lack of control and oversight of their information.
For more on the challenges facing CIOs in the public sector and regulated industries, download our white paper: How CIOs Are Curing Information Spillover.
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